Phone Line

Two products on one number. Missed-call text-back texts anyone the business doesn't pick up for, within seconds. The AI receptionist answers the phone, works out what the job is, takes a name and a number, and emails it to you before they've hung up.

Not switched on yet. These two need a Twilio account on the business's behalf — that's the one thing we can't do from here.

1. Create the account at twilio.com and buy a local number with Voice + SMS.
2. Add two environment variables to Vercel: TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN.
3. Come back here — the number list fills in and saving a client wires the webhooks automatically.

Everything below is already built and waiting. Nothing else changes.

Set up a line

One Twilio number per client. The same record runs both products — turn on whichever they're paying for.

Twilio number

In +15551234567 form. Saving it points the number at us automatically.

Business name

Trade

Area

Hours Services Anything else it should know — optional

Forward a human to

Alert you at

If a caller asks for a person, sounds angry, or the AI gets stuck, the call goes straight to that number.

Missed-call text-back — $149/moTexts anyone whose call isn't answered.

The text they get

Leave it blank and we write a sensible one from the business name.

AI receptionist — $299/moAnswers the phone, qualifies the job, takes the details.

What it says when it picks up

Your lines

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Twilio numbers

Numbers the account owns. Click one to fill it in.

If you'd rather wire it by hand

Saving does this for you. These are the same two URLs, on the number's Configure tab in Twilio.

A call comes in → Webhook, POST

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Call status changes → POST

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What it costs you

A local number is about $1.15 a month, calls and texts are cents. Selling the pair at $448 a month against maybe $15 of usage is the fattest margin in the whole stack — and the easiest to justify, because one recovered job pays for a year of it.

How to sell it

Ring their number at 6pm while you're on the call with them. If it goes to voicemail, you've made the argument for them.
Lead with the text-back, not the receptionist. It's cheaper, it's instant, and nobody is frightened of it.
Set the forward number to the owner's mobile. They need to know a real person is one sentence away.
Never say "AI" first. Say "it answers when you can't". They care about the missed job, not the technology.